About WorkCover
Our business
WorkCover Queensland is the main provider of workers’ compensation insurance in Queensland. We are a government owned statutory authority, which means, although we are owned by the Queensland Government, we are self-funding and operate as a commercial enterprise. Our income is derived from premiums paid by employers and returns on our invested funds.
This year, WorkCover Queensland insured more than 156 000 employers and registered 92 390 statutory and over 3600 common law claims. We currently employ 840 people in metropolitan and regional Queensland.
Our services
A WorkCover Queensland accident insurance policy covers injured workers for their lost wages and medical and rehabilitation costs after a workplace accident, and covers employers against these costs and possible common law claims. Our focus is on a prompt and effective return to work for injured workers. We work with the injured worker, the employer, and medical and allied health providers to help rehabilitate the worker, so they can return to work quickly and safely.
WorkCover Queensland also offers household workers’ insurance, which covers an injured household worker (such as a gardener), workplace personal injury insurance, and contracts of insurance, which provide protection for people who are not classed as ‘workers’ (such as volunteers).
Our philosophy
Our guiding philosophy is simple—to provide the best possible benefits and rehabilitation programs for injured workers at the lowest possible premium for employers.
Our industry
Under the Workers’ Compensation and Rehabilitation Act 2003 every Queensland employer must have a workers’ compensation policy with WorkCover Queensland, unless licensed as a self-insurer. We manage approximately 89% of all workers’ compensation claims, with self-insurers accounting for the remaining 11%.
In Queensland we have a ‘no fault’ workers’ compensation scheme—workers have the right to apply for statutory benefits, no matter who or what caused their workplace injury.
The Queensland workers’ compensation scheme is independently regulated by Q-COMP.
Unlike some other state WorkCover authorities, WorkCover Queensland is not responsible for workplace health and safety regulation. In Queensland, the Workplace Health and Safety division of the Department of Justice and Attorney-General oversees all workplace health and safety.
You can contact us by phone on 1300 362 128 or fax on 1300 651 387.
These contact details were correct as of the date of publishing. To ensure that you're using the most up-to-date contact details check on our website.