October 2009
The Hon. Cameron Dick MP
Attorney-General and Minister for Industrial Relations
Level 18, 50 Ann Street
Brisbane Queensland 4000
Dear Minister,
I am pleased to present the 2008–2009 WorkCover Queensland Annual Report.
Despite the unfavourable economic climate, we continued to deliver on our promise to provide the best possible benefits to injured workers at the lowest possible cost to employers. I acknowledge the contributions of our Board, CEO, and, most of all, the hard work and dedication of our people, each of whom have contributed to our status as arguably the best workers’ compensation insurer in Australia.
I certify that this annual report meets the prescribed requirements of the Financial Administration and Audit Act 1977, the Financial Management Standard 1997, and the Annual Reporting Guidelines for Queensland Government Agencies.
I commend this report to you as a demonstration of our success and commitment to the future of the Queensland workers’ compensation scheme.
Yours sincerely
Ian Brusasco AM
Chairman
Welcome
Welcome to WorkCover Queensland’s Annual Report for 2008–2009, our first online version. Like our business, our annual report is also evolving. This online version helps us do our bit for the environment—reducing our carbon footprint and costs. You can navigate through different sections by using the yellow menu bar above. On each page are links to content in that section, as well as options to either print a section or the whole report, or contact us.
We hope you will find our new format easy to navigate and helpful in learning about our performance and achievements throughout the year.
Put simply, WorkCover Queensland provides insurance for Queensland employers and helps workers with their work-related injuries. We strive for excellence in insurance—to give injured workers the best benefits at the lowest cost to employers.
Our vision remains unchanged, yet we continue to evolve as an organisation. Our success is a reflection of our customer focussed approach, engaged people, and our commitment to financial viability.
We are arguably the best workers’ compensation insurer in Australia and we work hard to remain at the top. For Queenslanders, this means we’ve got you covered.
About this report
WorkCover Queensland is committed to open communication with our stakeholders about our plans and our performance. This annual report is a comprehensive record of our financial and non-financial performance for
2008–2009. It explains who we are, what we do, and how we do it.
WorkCover Queensland is required to produce an annual report under the Workers’ Compensation and Rehabilitation Act 2003, but we aim to go further than this requirement by providing reliable information to meet the various needs of our stakeholders. Our stakeholders include all individuals and groups that are affected by, or have an interest in, our business. These include, but are not limited to:
- workers and employers
- unions and industry associations
- medical and allied health providers
- lawyers
- our people
- government departments and agencies.
We welcome your feedback on this annual report either by email to info@workcoverqld.com.au or by telephone on 1300 362 128. We are committed to providing accessible services to Queenslanders. If you have difficulty in understanding this report, call us on 1300 362 128 and we will arrange an interpreter to effectively communicate the report to you.
This annual report, and previous reports, can be found at www.workcoverqld.com.au.